💥 Impacts

Impacts on a business

Impact on company culture:
ㅤo Changes in face-to-face communication (for example remote working, video conferencing)
ㅤo Increase in expected productivity and outputs
ㅤo Increase reach and scale
ㅤo Increase of staff monitoring
ㅤo Adaptive working practices
Autonomous operation:
ㅤo Dehumanisation of service:
ㅤㅤ▪ Loss of jobs
ㅤㅤ▪ Loss of human empathy in decision making
ㅤo Shift in skill requirements and skills redeployment

Impacts on society:

Loss of privacy:
ㅤo Digital footprint
ㅤo Surveillance
Changing behaviours:
ㅤo Social skills
ㅤo Scalable remote engagement, wider peer and professional networks
ㅤo Creation and curation of a digital identity
Communication access:
ㅤo Resistance to technological change
ㅤo Potential isolation:
ㅤㅤ▪ Transition to remote communication and services
ㅤㅤ▪ Due to lack of digital skills or technology
ㅤㅤ▪ Locations (for example limited mobile data coverage)
ㅤo Improved access to information (for example educational, online employment searches, access to 24/7 advice - NHS